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| 082 | _a658.8 lov | ||
| 100 | _aLovelock, Christopher | ||
| 245 | 0 | _aServices Marketing: People,Technology,Sratergy | |
| 250 | _aV | ||
| 260 | _aDELHI | ||
| 260 | _bPEARSON | ||
| 260 | _c2007 | ||
| 300 | _a594 | ||
| 650 | _aManagement | ||
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